privacy policy

LUNDATTE Inc. (hereinafter referred to as "our company") has established the following privacy policy (hereinafter referred to as "this policy") regarding the handling of users' personal information in the services provided on this website (hereinafter referred to as "this service").

Article 1 (Privacy Information)

"Personal information" in privacy information refers to "personal information" as defined in the Personal Information Protection Act, and refers to information about a living individual that can identify a specific individual based on the name, date of birth, address, telephone number, contact details, and other descriptions contained in the information.

Among privacy information, "history information and characteristic information" refers to information other than "personal information" as defined above, such as the services used, products purchased, history of pages and advertisements viewed, search keywords used by users, date and time of use, method of use, usage environment, postal code, gender, occupation, age, user's IP address, cookie information, location information, and individual device identification information.

Article 2 (Method of collecting privacy information)

1. When a User registers for use, the Company may ask for personal information such as name, date of birth, address, telephone number, email address, bank account number, credit card number, driver's license number, etc. In addition, the Company may collect transaction records containing the User's personal information made between the User and its business partners, etc., and information regarding payments from its business partners (including information providers, advertisers, ad distribution destinations, etc.; hereinafter referred to as "Business Partners").

2. When a user uses our company's or our partner's services or views pages, we collect historical information and characteristic information about the user, such as the services and software used, products purchased, history of pages and advertisements viewed, search keywords used, date and time of use, method of use, usage environment (including the communication status of the device in the case of use via a mobile device and various setting information when using the device), IP address, cookie information, location information, and individual device identification information.

Article 3 (Purpose of collecting and using personal information)

The purposes for which we collect and use personal information are as follows:

To communicate and provide information on various matters related to this service
To provide and operate the Service
To simplify the input of information required when registering as a user for this service
To share information between the Services regarding user applications
To confirm applications for email distribution services and to send emails
To confirm purchases and deliveries related to this service
To make and confirm billing and payments related to this service
To send rewards for your cooperation in surveys, etc.
To send prizes for contests you have entered
To investigate and analyze the usage status of this service
To improve and refine the content of our services to provide greater satisfaction, or to develop new services
To customize the content of this service to suit the customer
To survey customer satisfaction regarding the Service
To aggregate statistically processed information and publish it as survey results
To provide information and notifications about this service, new services, and other services
To request cooperation in surveys and participation in various events, and to report the results, etc.
To deliver or display advertisements from our company or third parties
To distribute or display product information within services provided by our company or third parties
To resolve any problems related to the operation of this service
Purposes incidental to the above purposes of use

Article 4 (Change of purpose of use)

1. The Company will change the purpose of use of personal information only if it is reasonably deemed that the purpose of use is related to the purpose before the change.

2. If the purpose of use is changed, the changed purpose will be notified to the user in a manner prescribed by the Company or will be published on this website.

Article 5 (Provision of personal information to third parties)

1. We will not provide personal information to third parties without the prior consent of the user, except in the following cases, unless permitted by the Personal Information Protection Act or other laws and regulations:

a. When it is necessary to protect a person's life, body, or property, and it is difficult to obtain the individual's consent.
b. When it is particularly necessary for the improvement of public health or the promotion of healthy child development, and it is difficult to obtain the individual's consent.
c. When it is necessary to cooperate with a national government agency, local government, or a person commissioned by them to carry out duties prescribed by law, and obtaining the individual's consent may impede the performance of said duties.
d. When the following matters have been announced or publicly announced in advance and the Company has notified the Personal Information Protection Commission:
1. i. The purpose of use includes providing the information to a third party
2. ⅱ. Items of data provided to third parties
3. iii. Means or method of provision to third parties
4. ⅳ. To stop providing personal information to third parties at the request of the individual.
5. v. How to accept a request from the individual

2. Notwithstanding the provisions of the preceding paragraph, in the following cases, the recipient of the information will not be considered a third party.

a. When we outsource all or part of the handling of personal information to the extent necessary to achieve the purpose of use
b. When personal information is provided in connection with business succession due to merger or other reasons.
c. When personal information is jointly used with a specific person, the individual is notified in advance or made easily accessible to the individual of the items of personal information to be jointly used, the scope of the joint users, the purpose of use by the users, and the name or title of the person responsible for managing the personal information.

Article 6 (Disclosure of Personal Information)

1. When an individual requests disclosure of their personal information, we will disclose it to them without delay. However, if disclosure would fall under any of the following, we may not disclose all or part of the information, and if we decide not to disclose it, we will notify you of that decision without delay. Please note that a fee of 1,000 yen will be charged for each disclosure of personal information.

a. When there is a risk of harming the life, body, property, or other rights and interests of the individual or a third party
b. When there is a risk of causing significant disruption to the proper execution of our business
c. When it would violate other laws and regulations.

2. Notwithstanding the provisions of the preceding paragraph, in principle, we will not disclose information other than personal information, such as historical information and characteristic information.

Article 7 (Correction and Deletion of Personal Information)

1. If the User's personal information held by the Company is incorrect, the User may request the Company to correct, add, or delete (hereinafter referred to as "Correction, etc.") the personal information in accordance with the procedures established by the Company.

2. If we receive a request from a user as set forth in the preceding paragraph and determine that it is necessary to comply with the request, we will correct the personal information without delay.

3. If the Company makes any corrections, etc. pursuant to the provisions of the preceding paragraph, or if the Company decides not to make any corrections, etc., the Company will notify the User without delay.

Article 8 (Suspension of use of personal information, etc.)

1. If an individual requests that the use of their personal information be suspended or deleted (hereinafter referred to as "suspension of use, etc.") on the grounds that their personal information is being handled beyond the scope of the intended use or has been obtained by wrongful means, the Company will conduct the necessary investigation without delay.

2. If we determine that it is necessary to comply with the request based on the results of the investigation in the preceding paragraph, we will suspend the use of the personal information without delay.

3. If the Company suspends use, etc. pursuant to the provisions of the preceding paragraph, or if the Company decides not to suspend use, etc., the Company will notify the User without delay.

4. Notwithstanding the preceding two paragraphs, if suspension of use, etc. would involve a large amount of expenses or is otherwise difficult to carry out, and alternative measures necessary to protect the rights and interests of the user can be taken, such alternative measures shall be taken.

Article 9 (Changes to the Privacy Policy)

1. The contents of this Policy may be changed without notifying the User, except for matters otherwise specified by laws and regulations or otherwise in this Policy.

2. Unless otherwise specified by the Company, the revised Privacy Policy will take effect from the time it is posted on this website.

Article 10 (Inquiries)

For inquiries regarding this policy, please contact the following office:

Address: 17-2-4F Kabutocho, Nihonbashi, Chuo-ku, Tokyo
Company name: LUNDATTE Co., Ltd.
Department in charge: Personal Information Officer
Email address: office@lundatte.com