Terms of service

These Terms of Use (hereinafter referred to as "the Terms") stipulate the terms of use of the service (hereinafter referred to as "the Service") provided by LUNDATTE Inc. (hereinafter referred to as "the Company") on the Internet service operated by the Company. Those who use the Service (hereinafter referred to as "Customers") must use the Service in accordance with these Terms.

Article 1 (Customer Eligibility)

1. You may use the Service in accordance with these Terms. However, if you wish to purchase products through the Service, you will need to register as a member.

2. If the Company finds that a Customer falls under any of the following reasons, the Company may suspend the Customer's use of the Service and/or the provision of deliveries, etc. in response to the Customer's application, etc.

a. If you are not a real person
b. If your membership is suspended at the time of use, or has been cancelled in the past
c. If there is any false statement, error, or omission in the information declared at the time of use
d. If you have failed to make any payments to us
e. When there is a disruption to the Company's business operations or technical issues
f. When you have engaged in any act that interferes with or impedes the use of the Service by other customers
g. When a minor uses the service without parental consent
h. If you reside outside Japan
i. If you have previously violated these Terms and Conditions or any other terms of use of our company;
j. Any other case that the Company deems inappropriate

Article 2 (Delivery of Deliveries)

1. The delivery destination of products and other deliveries (hereinafter referred to as "deliveries") is limited to addresses within Japan. In addition, there are areas where some deliveries cannot be delivered.

2. The Customer may not change the delivery address of the shipment unless the Customer notifies the Customer in the manner specified by the Company.

3. With the exception of some areas, our deliveries to customers are the responsibility of the delivery company that has concluded a contract with us. Any matters relating to delivery shall be in accordance with the terms and conditions stipulated by the delivery company.

4. Shipping costs for delivered items shall be borne by the customer, unless the Company expressly specifies on an individual page that the Company will cover the shipping costs.

5. If the customer does not receive the product beyond the deadline set by our company due to reasons such as an incorrect delivery address provided by the customer, the customer being absent or failure to receive the product, the customer will be deemed to have transferred the product to our company free of charge, and our company may dispose of the product or take any other necessary measures.

6. Except for cases where we are attributable to the fault of our company, even if the product is returned due to a long absence or refusal to receive it, we will charge you the product price, round-trip shipping costs, and other actual expenses as a general rule. If you wish to have the product re-sent, you will be required to pay a separate re-shipping fee.

Article 3 (Information Provision)

Customers agree that advertisements and banners will be displayed on all content, including the web and emails. Customers also agree in advance that our company will provide them with information, such as product information, by email, direct mail, etc. (Even if the customer has not completed a transaction and is in the middle of entering information, their email address and phone number may be used for the purpose of reminding them in accordance with our privacy policy.)

Article 4 (Intellectual Property Rights)

The copyrights and other intellectual property rights of the product photos and other content provided by this service belong to the legitimate rights holders, such as our company and the content providers, and customers may not copy, reproduce, modify or make any other secondary use of them without permission.

Article 5 (Prohibitions)

When using this service, you must not engage in the following acts:

1. Any act that violates laws, regulations or public order and morals
2. Any acts related to criminal activity
3. Any act of infringing the copyrights, trademarks, or other intellectual property rights contained in the Service
4. Any act that destroys or interferes with the functioning of our servers or networks
5. Commercially using information obtained through the Service
6. Any action that may disrupt the operation of our services
7. Any unauthorized access or attempted unauthorized access
8. Collecting or storing personal information about other customers
9. Impersonating other customers
10. Any act of directly or indirectly providing benefits to antisocial forces in relation to our services
11. Any other conduct that the Company deems inappropriate

Article 6 (Suspension of provision of the Service, etc.)

1. If the Company determines that any of the following circumstances exist, it may suspend or interrupt the provision of all or part of the Service without prior notice to the customer.

a. When carrying out maintenance, inspection or updates of the system of this service
b. When it becomes difficult to provide the Service due to force majeure such as earthquake, lightning, fire, power outage or natural disaster.
c. When a computer or communication line is stopped due to an accident
d. Any other case in which the Company determines it is difficult to provide the Service.

2. We shall not be liable for any disadvantage or damage suffered by you or a third party, regardless of the reason, due to the suspension or interruption of the provision of the Service.

Article 7 (Restrictions on Use and Cancellation of Registration)

1. If any of the following applies, the Company may, without prior notice, restrict the Customer's use of all or part of the Service or cancel the Customer's registration as a Customer.

a. If you violate any provision of these Terms and Conditions
b. If it is discovered that any of the registered information is false
c. If the credit card registered by the customer as a payment method is suspended
d. When there is a default in payment obligations such as charges
e. If there is no response to our contact for a certain period of time
f. If the Service has not been used for a certain period of time since the last use
g. Any other case in which the Company determines that use of the Service is inappropriate

Article 8 (Disclaimer of Warranties and Disclaimers)

1. The Company does not guarantee that the Service is free from factual or legal defects (including defects regarding safety, reliability, accuracy, completeness, validity, suitability for a particular purpose, security, etc., errors and bugs, infringement of rights, etc.).

2. The Company shall not be liable for any damages incurred by the Customer as a result of the Service. However, if the contract (including these Terms) between the Company and the Customer regarding the Service is a consumer contract as defined in the Consumer Contract Act, this disclaimer shall not apply. Even in this case, the Company shall not be liable for any damages incurred by the Customer due to special circumstances (including cases where the Company or the Customer foresaw or could have foreseen the occurrence of the damages) caused by default or tort due to the Company's negligence (except for gross negligence).

3. The Company shall not be liable for any transactions, communications, disputes, etc. that arise between you and other customers or third parties in relation to the Service.

Article 9 (Changes to Service Content, etc.)

We reserve the right to change the content of this service or to discontinue providing this service without notice to you, and shall not be liable for any damages incurred by you as a result thereof.

Article 10 (Changes to Terms of Use)

If the Company deems it necessary, the Company reserves the right to change these Terms at any time without notifying the Customer. In addition, if the Customer begins to use the Service after the Terms have been changed, the Customer shall be deemed to have agreed to the changed Terms.

Article 11 (Handling of Personal Information)

We will handle any personal information obtained through the use of this service appropriately in accordance with our "Privacy Policy."

Article 12 (Notice or Contact)

Any notice or communication between you and us shall be made in the manner specified by us. Unless you notify us of any changes in accordance with the method separately specified by us, we will consider the currently registered contact information to be valid and will notify or contact you to that contact information, and such notice or communication will be deemed to have reached you at the time of sending.

Article 13 (Prohibition of Transfer of Rights and Obligations)

You may not transfer or pledge as security to a third party your status under the Service Agreement or your rights or obligations under these Terms and Conditions without our prior written consent.

Article 14 (Governing Law and Jurisdiction)

1. These Terms shall be interpreted in accordance with the laws of Japan. Furthermore, the application of the United Nations Convention on Contracts for the International Sale of Goods to the Service shall be excluded.

2. In the event of a dispute concerning the Service, the court having jurisdiction over the location of our head office shall be the court of exclusive jurisdiction.